Each week, we aim to bring you some behind-the-scene looks at CoachUp and the employees that make this company click! You likely know that CoachUp is a Boston-located business, but there’s one member of the team that works outside of the state. In fact, he’s not even located on the East Coast — Terrell Brown, our Customer Experience Manager, relentlessly works an improving our product from Arizona! Although we miss having Terrell in the office constantly, it’s nice to know we have backup on the other side of the country. This week, I got a moment to catch up with Terrell and learned about his origin story — enjoy!
CoachUp: Hey, T-Dog! Thanks for grabbing some time with me — could you tell everybody a little bit about yourself?
Terrell Brown: Happy to chat, Ben! I’m a father of four — two step-kids and two of my own — they’re my favorites, and I love them very much. Additionally, I love to cook and it was my first passion and first big job out of school. As a graduate of The Le Cordon Bleu Culinary School, I spent nine years as an Executive Chef before moving onto working as the Customer Service + Marketing Manager for a clothing company.
CU: What’s your position at CoachUp and how long have you been here?
TB: I’m the Customer Experience Manager and I have been here for 2 months officially, but was working with CoachUp for a couple of months prior to that on a contract basis.
CU: What drove you to join CoachUp? Why?
TB: I love what CoachUp is all about — I really think that the way kids are brought up in sports and the lessons that they learn will help to craft the human being they become. Sports are an important part of our children’s future and being a part of connecting them with a coach is incredible. Playing a small part in that confidence boost is a really big driving factor in me being involved at CoachUp.
CU: What’s your experience with sports — includes playing, spectating, coaching, etc?
TB: I played soccer as a kid from when I was five until high school it’s still one of my biggest loves. I played other sports in high school like football, wrestling, and tennis, but I always went back to soccer as my number one sport. Now, as an adult, I am really active in the cycling racing scene, I started this as a way to lose weight and it has now become a real passion of mine and something that I really enjoy.
CU: What can people find you doing in your free time?
TB: Generally speaking, my free time is taken up by my wife and kids, or you will find me on my bike. Every Saturday, I go on a 75 mile group ride with 100 close friends! 
CU: What’s one thing about you that not a lot of people know?
TB: Not a lot of people know that I was an Executive Chef of two restaurants and that I did a number of TV Cooking spots on our local state channels. I am sure they are probably online somewhere . . . though the internet was just invented around then, so maybe not.
CU: Who in the office would you want by your side in a 2-on-2 basketball game + why?
TB: I could give tons of cliche answers, like saying JFK would be the best because of his leadership ability and how it would translate to the court, or Bill because of how he goes after everything with 110%, or Gene because, well, he is Russian; but if anyone says someone other then Brandon, they are just looking to lose. Brandon can straight out ball.
CU: Who in the office would you want in goal for a game-saving penalty kick + why?
TB: I’m taking Jack every time here. You may say: “smallest guy,” but and I say that quickness and confidence wins every time — both things that he has in spades! A wonderful thank you to Terrell for answering our questions — don’t forget to look at his awesome card that Catherine made him as well! We’re so excited to have Terrell leading us that it somewhat softens the heartache of not having him in the office all the time. But we’ll all get our fill through Slack, Google Hangouts, and surprise visits to Boston along the way — thanks again, Terrell!
